Shipping Policy

Thank you for shopping with TORVIK.

We are committed to delivering your order safely and as quickly as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

During periods of high demand, processing times may be slightly longer. If there is a significant delay, we will notify you via email.

Shipping Time

Estimated delivery times:

• Metro Cities: 3–7 business days

• Other Cities & Towns: 5–10 business days

• Remote Areas: 7–12 business days

Delivery times are estimates and may vary depending on location, weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

We may offer free shipping on selected orders, promotions, or order values.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email or SMS to monitor your shipment status.

Delivery Issues

Please ensure that the shipping address and contact information provided at checkout are accurate.

TORVIK is not responsible for delays or failed deliveries caused by incorrect customer information.

Damaged or Lost Packages

If your package arrives damaged or you believe it has been lost in transit, please contact us within 48 hours of delivery or the expected delivery date.

We will work with our shipping partners to investigate and resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions, please contact us at:

We appreciate your patience and support.

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